Problem: The San Francisco Symphony is widely recognized as one of the foremost arts institutions in the United States. Between email services for over 100 staff, online ticket sales and a merchandise e-store, the Symphony was struggling with issues like spam, bandwidth consumption and online threats.
Solution: As the IT team began to analyze solutions, they realized that software-as-a-service (SaaS) was the best way to meet their needs for rapid deployment, powerful protection and cost-savings. Within 14 days, Webroot Email Security Service was rolled out to all 100+ full-time employees at the San Francisco Sym¬phony, including complete training for all four members of the IT team.
Result: Webroot Email Security is demonstrating a rapid and definitive return on investment. The Symphony saw an immediate increase in productivity and recovery of bandwidth. Email service availability also improved. Given the number of hours saved and the headcount rate, Skaff estimates the company is saving a significant amount of money.
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